Service & Maintenance

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Did you know that dirty systems can cost you more money in the long run? When a system is clogged with dirt and debris, it has to work harder to function properly. This can cause it to use more energy, leading to higher energy bills and shortened lifespan.

On the other hand, regularly maintaining your system can have numerous benefits. Not only will it improve the comfort level of your home or office, but it can also increase efficiency and reliability. This can lead to a reduction in repair costs and an extended lifespan of your system.

Don’t let dirty systems cost you more in the long run. By investing in regular maintenance, you can protect your investment and ensure that your system is running at its best. Contact us today to learn more about our maintenance services and how they can help you save money and extend the life of your system.


Are you wondering how often you should have your air conditioning system serviced? The answer depends on a few factors, including the environment in which you use the equipment and the level of usage. As a general rule of thumb, it is recommended to have your residential AC system serviced at least once per year.

For commercial premises, such as offices and shops, it is recommended to have the system serviced twice per year. In environments with high levels of pollutants, such as hair salons and beauty salons, it may be necessary to have the system serviced three or more times per year.

Regular AC maintenance is essential for ensuring that your system is running efficiently and effectively. Not only does it help to prolong the lifespan of your equipment, but it can also save you money on energy bills and costly repairs. Our team offers a customizable planned maintenance program that is tailored to your specific needs. Contact us today to schedule your next AC maintenance service.

Service & Maintenance

What does a service include?

In a typical service a vast array of checks and cleaning operations are carried out to ensure the smooth operation of your system.

Temperature monitor

Full temperature assessment of indoor and outdoor fan coils to monitor health of system.

Filters cleaned and protected

Our engineers will ensure your system is cleaned properly using our unique antibacterial foam and spray.

Outdoor coils cleaned

Using our special coil cleaner all outdoor units are thoroughly cleaned and protected.

Service & Maintenance

Service Checklist

Please find below the work that we carry out during a service procedure

Inside Unit

Condensate Pump

  • Check operation of condensate pump.
  • Locate collection reservoir tank and clean out any dirt.
  • Check pump operation with clean water. Refit these items.

System Operation

  • Confirm that system is in accordance with design parameters (temperatures air on/off coil etc).
  • If poor performance check refrigerant charge is adequate (any deficiency implies a possible leak).

Condensate Drains and Drip Tray

  • Check condensate drain is clear and clean.
  • Disinfect tray and trap with antibacterial disinfectant.
  • Drain and thoroughly flush tray and trap in condensate tray.
  • EXTRA – If the unit is older, the tray may need removing and replacing (this is at an extra charge).

EXTRA – Refrigerant Leaks

  • NOTE: This is outside the scope of the basic maintenance check – if a leak is found on the system following repair work is involved: Remove gas from the system & pressure- test system to find leaks. Repair & retest until satisfactory. Check existing refrigerant suitable for returning to system; if so recharge system and top up as necessary.

Fans and Motors

  • Where applicable: Check bearings and lubricate as necessary.
  • Clean fans where possible without removal.
  • EXTRA – If the fan needs removing to be cleaned due to age or poor condition, this will be charged as an extra.

Evaporator Coil Fins

  • Check for damage and/or dust accumulation clean with antibacterial coil cleaner.

General Cleanliness

  • Wipe clean unit casing with appropriate cleaner.

Pipe Thermal Insulation

  • Check condition where possible and visible.
  • EXTRA – Repair and reseal as necessary, this will be charged as an extra.


  • Clean and check operation of all thermistors and sensors.

Electrical Connections

  • Check for damage to wires and connections.
  • Tighten all terminal connections on unit and local isolator.

Air Filter Elements

  • Remove and clean or replace as per manufacturers recommendations.
  • EXTRA – If filters need replacing due to contamination, this will be charged as extra.

Outside Unit


  • Check for undue noise or vibration and high or low cylinder head discharge pressure.


  • Clean and check operation of all unit controls, sensors and any safety devices.

Fans and Motors

  • Check bearings and lubricate as necessary.

Condenser Coil Fins

  • Check for damage and/or dust accumulation. Clean as necessary. Comb find if necessary.

General Cleanliness

  • Clean surfaces of compressor and components of condensing unit. Wipe clean unit casings

Refrigerant Pipework

  • Check for damages.
  • Check condition where possible and visible
  • EXTRA – Repair and reseal as necessary, this will be charged as an extra

System Operation

  • Confirm that it is in accordance with design parameters. 

Electrical Connections

  • Check integrity of electrical insulation for damage to wires and connections Isolate and inspect for signs of overheating.

Get In Touch

Don’t let a broken or poor performing air conditioning system ruin your comfort. 

Contact us now and let our experts help you get your system running smoothly. 

We’re here to help with all your air conditioning service and repair needs. Don’t hesitate, reach out to us today!

Book a Service

Service Details