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Delivery

 Standard UK next day delivery

Standard Next day UK delivery is for all orders processed by 2pm. Goods are normally delivered between 9am – 5pm Monday to Friday, excluding public holidays. Some of our carriers may deliver slightly earlier or later.

Express delivery (Same day delivery)

This service is available to specific regional areas only:

London and the south east (subject to postcodes)

Liverpool and the North west (subject to postcodes)

Please contact us to find out if we are able to deliver to your postcode.

Timed or Specific day delivery

When you order items with a delivery time of 1 weeks or more, we will call you to discuss a delivery date (if you've been unable to select this at the time of placing your order)

If you require a specific timed delivery, AM or Saturday delivery, please contact us as we can normally arrange this for a small surcharge.

Large Quantities Purchases

For customers who wish to hire or buy large quantities of units (4+), we can normally deliver at much more favourable rates as we benefit from economies of scale which we can pass on to you.  Again please contact us for quantity purchases.

Delivery Essentials

It is essential that someone is available at the delivery address to sign for the consignment. If there is no-one in when we delivery, each time an attempt is made, our courier will leave a card at the delivery address confirming they have tried to deliver. Please follow the instructions on the card to rearrange delivery or collect your order. A surcharge may be incurred for every failed delivery.

Delivery exceptions

We deliver to most postal areas in the UK, but due to geographical location, this can restrict our service. We may not always be able to deliver certain products to Northern Ireland, the Channel Islands, Isles of Scilly and Isle of Man, Scottish Highlands, islands and other remote areas.

If you would like more information on delivery availability and any restricted postcodes please contact us on 0208 207 2455 or  01695 725521.

Please note that we reserve the right not to deliver orders if we believe the address is not secure  or of fraudulent nature. We can only deliver to either the registered credit card address or a work address - not another residential address.

If this affects an order you place, we'll notify you as soon as possible.

Collect your items

You are more than welcome to collect you items from either of our branches:

London Office:-

Unit 26,The IO Centre

Hearle Way

Hatfield

AL10 9EW

Northern Office:-

13 Seddon Place

Stanley Industrial Estate.

Skelmersdale

Lancashire

WN8 8EB

Please call us before you come to your chosen branch to make sure the item is in stock, and bring a printout of your order receipt  with photo proof of ID (passport or photo driving licence). For your protection against fraud, we cannot release your purchase without seeing your payment card

 We’re happy for someone else to collect your order, but to prevent fraud the person you have nominated must present your order number and their photo ID (passport or photo driving licence.